I want you to be overjoyed with your print and I'm confident you will be. Your fine art investment is of paramount importance to me and that is why I stand behind every authentic print from Jeff Tanner Photography:
Six month, no hassle, 100% guaranteed refund or exchange. (Print must be in new condition and include all accompanying paperwork upon return. Only applies to ready-to-hang prints.)
Photo paper prints have a 15 day refund or exchange period.
I use only the finest art printer, not a large print shop, to bring you state of the art quality, materials and process.
I personally inspect and hand sign every print. Limited editions are hand numbered as well.
Each print comes with a Certificate of Authenticity, serial numbered hologram seal, automatic online registry (protection for your investment), a pair of white cotton gloves (for handling the print), artist's statement and biography, and information about the image. I will include the technical shot information if requested.
Always use provided gloves when handling the print. This is good practice for all print mediums, but essential with paper.
The most important tip:
It is recommended that your print be displayed in indirect lighting conditions and away from sunlight. The use of archival materials for mats, backing and spacers, museum quality framing and UV protected glass/plexiglass will add to the life of the print.
Giclée Prints on Paper:
The paper of the print itself needs to be handled carefully to prevent absorption of oils and/or marks from fingertips. Try to never touch the surface of the paper with bare hands. Be careful to avoid dents and creases, since these can be very difficult or impossible to remove later.
Giclée Prints on Canvas:
Clean your canvas print with a dry, lint free cloth or soft brush. Never use a wet or moist cloth to clean your giclée canvas pint.
Storage: Please store your canvas or paper piece in an environment controlled for both humidity and temperature. Ideal environmental conditions are 70 degrees and 55% humidity. High humidity can cause yellowing. You should not store heavily embellished prints in plastic bags.
Acrylite plexiglass is used for Lumachrome acrylic prints. While it may be the best material in the industry it is not immune to scratching. It's reccommended you use either Brillianize or an eyeglass cleaner for resin lens' and a soft microfiber cloth. NEVER use any ammonia or alcohol based cleaner or paper towels. The recommended cleaners have a glossing agent in them that helps reduce dust and fingerprinting. Strong cleaners will statically charge the Acrylic and attract dust and need more cleanings.